Frequently Asked Questions
What does NEP do?
NEP is your one-stop shop for all your custom wire harness and cable assembly needs. We are a manufacturer of value-added cable assemblies, wire harnesses, and complex contract manufacturing solutions. Additionally, we function as a distributor of electronic components, providing a comprehensive service experience for our customers.
Our team of dedicated professionals don’t just manufacture – we partner with you. We offer expert engineering support to ensure your project meets exact specifications and achieves optimal functionality. This commitment to quality extends throughout the entire process, from initial design consultation to final product delivery.
What is the average lead time for an NEP project?
Our typical lead time for a project is 4-6 weeks from when we receive all the components. This timeframe ensures a smooth production process and allows for thorough quality control measures.
It's important to note that the lead time for individual electronic components can vary depending on the specific distributor and current market conditions. We work closely with our trusted suppliers to secure components efficiently and keep you informed throughout the process.
Can I get a better price on my project?
Here at NEP, we are committed to offering our customers the most competitive pricing possible. We leverage our strong relationships with various distributors to ensure we source components at the most cost-effective rates. While we advertise our most competitive pricing publicly, the unique nature of each project allows for potential cost optimization.
How do I submit a quote request and what is the quoting process?
- Quote Request Submission : Simply provide us with your project details, including specifications, drawings, and any relevant information. Please click here to submit a quote.
- Design Review and Pricing: Upon receiving your request, our quoting team will meticulously review your project specifications to ensure the functionality and feasibility of your desired print. Simultaneously, our purchasing team will begin researching and expediting the necessary components.
- First Article and Golden Sample: To guarantee the highest quality and adherence to your specifications, NEP builds two initial units: the First Article and the Golden Sample. The First Article gets sent to you to confirm the build is what you intended. Once you approve the First Article, we retain the Golden Sample as the benchmark for all subsequent production units. This Golden Sample ensures consistency and exact replication during full-scale production. Throughout the manufacturing process, NEP implements stringent quality control measures to guarantee every unit meets the same high standards as the Golden Sample.
Is there a minimum order quantity (MOQ)?
At NEP, we understand that project requirements can vary greatly. We don't enforce a strict minimum order quantity. However, it's important to consider that smaller orders may be subject to higher per-unit costs due to setup and processing requirements.
Where will my order be shipped from?
Your value-added wire assemblies will be shipped directly from our facility in Wood Dale, Illinois. For efficient inventory management, we maintain warehouses across the continental USA to store various electronic components.
What can NEP provide for us?
At NEP, we understand that your project requirements go beyond just the cable assemblies themselves. We are committed to providing a comprehensive service experience to ensure your complete satisfaction. This include but not limited to real-time order tracking, Certificate of Conformance, ISO certification, tests from the assembly, and whatever else your company needs.